Faqs
Hi-Tech Collision Center
Have a repair-related question? We have the answer. Check out these FAQs and give us a call today for more information!
What services do you offer?
We specialize in a range of services to meet your vehicle’s needs, including:
- Auto Collision Repair
- Custom Paint Jobs
- Vehicle Restoration
- Insurance Claim Assistance
If you're ready to get started, contact Hi-Tech Collision Center today!
Do you offer free estimates?
Yes! We provide free computerized estimates for all repair services, including auto collision repair, so you know exactly what to expect before any work begins.
Are your technicians certified?
Absolutely! All of our technicians are ASE certified and trained in the latest repair and paint techniques, ensuring top-quality auto collision repair for your vehicle.
Do you use OEM parts?
Yes! We advocate for our customers by using new OEM parts whenever possible, rather than aftermarket or salvage parts, to ensure high-quality auto collision repair.
Is there a warranty on repairs?
Yes! We offer a lifetime guarantee on all our repair work, giving you peace of mind with every auto collision repair we perform.
Do you work with insurance companies?
Yes! We work with all insurance companies, including out-of-state claims, and assist with the paperwork to make your auto collision repair process as smooth and stress-free as possible.
What types of vehicles do you service?
We provide auto collision repair and other services for a wide range of vehicles, including:
- Passenger Vehicles
- Motorcycles
- Trailers
- Emergency Vehicles
- Fleet Vehicles
No matter the type of vehicle, our team is equipped to handle repairs with precision and care.
Do you offer any customer perks?
Yes! When you choose us for auto collision repair, we provide a range of customer perks, including:
- Free Wash & Wax 30 Days After Your Repairs
- Courtesy Transportation
- Vehicle Pick-Up and Delivery
- Rental Car Assistance
We aim to make your repair experience as convenient and stress-free as possible.
What are some possible arguments I might hear from my insurance company?
Here are some common arguments insurance companies may make regarding auto collision repair and how to address them:
1. "If you don't use one of our preferred body shops, we cannot guarantee the repairs."
The truth is that insurance companies never guarantee repairs; the body shops do. With 5 to 6 million car accidents occurring in the U.S. each year, according to Consumer Shield, it's more important than ever to find a shop you can rely on. Insurance companies may refer customers to their preferred shops, but at Hi-Tech Collision Center, we guarantee our auto collision repair work for as long as you own your vehicle, giving you confidence in the quality of the repairs.
2. "That auto body shop is not on our list."
Some insurance companies maintain a list of preferred shops. Hi-Tech Collision Center focuses on quality repairs and only partners with insurers that value high standards. Choosing our shop ensures your vehicle is restored to manufacturer specifications.
3. "If that body shop's estimate comes in higher, you may have to pay the difference."
Not true. Hi-Tech Collision Center will restore your vehicle to pre-accident condition, or better. If additional repairs are needed, we will send a supplemental request to your insurance company. By law, they are required to pay for all accident-related damage. Our team always follows manufacturer requirements and the highest industry standards for repair.
4. "If you take your vehicle to that body shop, we won’t be able to get the process started for at least a week."
Insurance companies generally aim to minimize rental car and storage costs. So it’s in everyone’s best interest to get your vehicle repaired as quickly as possible. By law, you have the right to choose your shop, and Hi-Tech Collision Center will ensure your repair is handled in the most efficient manner.


